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Improving the Quality of Your Life at Home- A Family Owned and Operated Home Care Provider in Annapolis since 1997

Who We Are

In 1997, John Degen, and his mother, a registered nurse, founded Chesapeake Caregivers as an assisted living facility. Early on they discovered a growing need and demand for in-home caregiving services for people who wanted the option to continue living safely and happily in the comfort of their own homes. Since then we have served hundred of families focusing on each individual and their unique needs as they receive compassionate care in their preferred setting.
John’s wife, Susan, our managing partner/VP of Operations, left her career in finance to support her husband several years ago. She saw the impact Chesapeake Caregivers was making in the senior community and wanted to be a significant part of the day-to-day operations. Throughout our company’s growth, the roots of compassion and kindness apply to everything we do because we know that the decision to have someone new enter a loved one’s home is never to be taken lightly. It’s not only about the tasks to be done while in their home but also how to have a meaningful relationship with another person who needs help as they maintain some independence. We focus on the importance of human interactions between our trained caregivers and every client, and with this approach, both our caregivers and your loved one feel a purpose to their day together.

Our team of Certified Nursing Assistants (CNA), Geriatric Nursing Assistants (GNA), and Qualified Caregivers have proudly provided home care for Maryland Seniors since 1997.

We assist seniors in the comfort of their own home, who need non-clinical services ranging from companionship to more specialized services like memory care and hospice support. Home care allows seniors to stay safe and healthy and maintain their independence.
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Caregiver reading to senior

Why Us?

Improving the quality of life for your loved ones has been Chesapeake Caregivers’ number one priority since 1997. We understand that trusting a “stranger” to care for someone you love can be difficult, and that is why we hire only the most qualified caregivers. Each goes through an extensive hiring process that includes a detailed skills assessment and background check. For over 25 years we have learned how to help families “stay family” by introducing them to that special caregiver to help take care of the ones they love.

Chesapeake Caregivers Inc. is a family-owned & operated In-Home Care provider.

Testimonials

What our clients say about us…

Working with Susan & Sam to find the right care for my mother has been made easy by their kind and personalized attention. They are easy to communicate with and very responsive. I love how they don’t panic when a problem arises. They simply share the information and take care of it. They bring no drama-just professionalism. The caregivers they have provided all have different personalities but all have been qualified, kind and reliable. We have used this agency for about 10 months now for both in home and supplemental coverage in an Assisted Living situation. In both cases, the care has been very good! If you want personal service from caring people, look no further!

D Brady

Chesapeake Caregivers Home Care has been a truly amazing organization to work with. Both of my parents have been under their care for several months. Their care providers are professional, diligent and most importantly, compassionate. We are relieved to have found an organization that we can trust and feel confident that our parents in good hands.

Jean P

We were very grateful to have had you in our corner as we tried to navigate my father's needs this past month. Thank you for managing to meet all of our needs in such short time frames. You and the caregivers we met are truly special and we are very grateful.

Lori G

Thank you for sending caregivers to us who were compassionate and caring toward my husband. We liked all of them, and it was a relief to know I had the help I needed. Wishing you and your company the best. Keep up the good work of helping families and providing good caregivers. I will definitely recommend you if the situation presents itself. Thank you again (and I know my husband would be saying the same thing).

Kathy Miller

Behind each of our Caregivers is a dedicated team providing guidance, oversight, and support for our families.

Our Services

Memory Care

Dementia, Alzheimer’s Disease, Mild Cognitive Impairment, Specialized Care

Specialized Care

Hospice Support, Heart Health, Parkinson’s Disease, Transitional Care, Stroke, Cancer, Bedridden

Personal Care

Hygiene, Incontinence, Grooming, Dressing, Mobility Assistance, Safe Transfers, Assist with PT/OT Exercises, Monitor Diet/Fluid Intake

ADL Services

Companionship, Meal Prep and Nutrition, Transportation, Errands, and Appointments, Grocery Shopping, Light Housekeeping, Laundry, Change Linens, Medication Reminders, Assistance with Pets & Plants, Managing Calendar and Emails

Care Coordination

Palliative and Hospice Support, Hospital and Rehabilitation Discharge, Community Resources

Registered Nurse (RN) on staff providing training/care plan oversight and client assessments. We follow Centers for Disease Control (CDC) Guidelines for COVID-19

Cost Of Care

The cost of non-medical home care varies depending on where you live and the care you need. We offer a free, no-obligation, in-home assessment, which allows us to provide an accurate cost estimate and discuss how to improve the quality of life of the care recipient in the comfort of their home.

Most often, home care is not only more affordable, but it is more desirable for the care recipient. There is no substitution for 1 to 1 care and interaction between that special caregiver and your loved one. It will give you peace of mind that your family member is safe and cared for and able to stay in the home they love.

We provide level-one home care ranging from a few hours per day, several days per week to 24/7 more complex support. Live-in care is also available.

We accept all Long Term Care Insurance (LTC). To reduce the burden on our clients, we will work directly with the insurance company, providing all necessary documents to ensure that reimbursements are received promptly.

To schedule a meeting with our trusted client advocate, please call 410.919.0190.

Long Term Care Insurance:
A long-term care insurance policy assists in funding the costs of that care when you have a chronic medical condition, a disability, or a disorder such as Alzheimer’s disease. Traditionally, long-term care insurance policies send a reimbursement check to the client for services paid out of pocket.

Getting Started:
We accept all long-term care insurance (LTC) and have decades of experience working with long-term care insurance companies Chesapeake Caregivers works with many insurance companies including MetLife, Genworth, CNA, among many others and are able to assist you through the process of initiating and maintaining long-term care insurance benefits.

Assessments:
Many long-term care insurance companies require a RN Assessment. We have our staff RN complete an assessment within the first 90 days and every 120 days thereafter. Chesapeake Caregivers will send the assessments to the long-term care Insurance company for review.

Reimbursement:
Chesapeake Caregivers will send the invoice to the client to pay. To reduce the burden on clients, we will submit the invoice and any supporting documents, such as daily care notes & assessments to the long-term care insurance company. If you prefer, we can work with you on setting up a payment option where the long-term care insurance company sends payment directly to Chesapeake Caregivers.

Resolving Issues:
If any problems occur, such as receiving reimbursement(s), initiating a claim, submitting paperwork or any other issues, we will contact the long-term care insurance company on your behalf to resolve the situation.

Contact Us
Due to the COVID-19 outbreak, we are currently offering digital meeting options to promote social distancing. We meet Monday through Friday from 9 am to 5 pm. Please suggest a few dates/times that you are available. If you are not available during traditional meeting times, please submit your availability, and we will try to accommodate.
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Our Leadership

John Degen

President

410-919-0190

Susan Degan

Susan Degen

Managing Partner

202.904.7617

Donna Farabaugh

Registered Nurse

410-919-0190

Samantha Lamon

Director of Client Advocacy

443.699.6839

Marlene Dennis

Care Coordinator

410.919.0190

Frequently Asked Questions

Are we licensed?

Yes, through the State of Maryland, Maryland Department of Health, Office of Health Care Quality. RN supervision of aides with medication reminders. License #R2925.

Do we perform background checks?

Yes, prior to hiring a criminal background check is completed, as well as, at least 3 reference checks.

How are our Caregivers selected?

First and foremost, they must be compassionate with a heart for seniors. Each goes through a 5-step screening process including a comprehensive skills assessment.

Will an RN help develop a care plan?

The patient’s physician ultimately drives the care plan. However, if the level of care benefits from a visit with our RN, it will be arranged. To ensure the plan is followed precisely, care notes will be monitored regularly.

Do we accept insurance?

We accept Long Term Care and private pay. Medicare does not cover home care services, and Medicaid works solely with their certified agencies.

What if you are dissatisfied with your Caregiver?

Contact us, and explain the reason, so that we can find a more suitable fit.

How do we document services performed?

Caregivers document services on our system WellSky. Management monitors and families have access, as well.